Banks, credit firms, financial institutions and insurance companies are focusing on delivering a seamless customer experience across various touch points, which has propelled the demand for digital transformation strategy consulting market. Organizations are making significant investments to enhance customer experience and engagement through the development of new digital products and capabilities and are thus seeking consultancy services. Consultancies assist in restructuring organizations across different stages of customer interaction (adoption, consideration, application, onboarding, and servicing) in the BFSI sector. Among numerous such service providers, Ernst & Young Global Limited helps its BFSI clients using robotics, to solve compliance issues and blockchain to enable digital identity management to improve audits. It assists in adoption of risk and control frameworks to agile development processes and migrating core operations to a cloud based platform across multiple jurisdictions. EY’s transformation strategy enables digitization of the existing models which results to a higher sales force productivity.
Digital transformation is a complex process, therefore obtaining consultancy assistance has become essential for keeping the process smooth. Obtaining consultancy for digital transformation is preferred in most financial institutions considering the monetary benefits outsourced advisory offers, as compared to developing an in house consultancy division. The factor has been propelling digital transformation strategy consulting market ever since.
“Digital transformation strategy consulting - A one stop solution for all financial institutions! BFSI sector is driving the market in Asia Pacific region. Asian consumers are becoming exceedingly comfortable with using mobile and Internet channels for banking services. The banks of the region have been taking consultancies from prominent organizations in digital transformation strategy consulting market on connectivity, automation, innovation, and decision making to add significant value in digital banking operations.”
The detailed research study provides qualitative and quantitative analysis of the global digital transformation strategy consulting market. The market has been analyzed from demand as well as supply side. The demand side analysis covers market revenue across regions and further, across all the major countries. The geographical analysis done emphasizes on each of the major countries across North America, Europe, Asia Pacific, Middle East, Africa, and Latin America.
Global Digital Transformation Strategy Consulting Market Revenue (US$ Million), 2018
Some of the major players operating in the global digital transformation strategy consulting market are ABeam Consulting Ltd., Accenture, Alpha Catalyst Consulting, Arthur D Little, Boston Consulting Group, Cognizant, CONSULUS, Deloitte, EY, FPT Software, IBM, Intelligence, KPMG PLT, Majesco, Marketify Consulting, PwC, Quint, RSM US LLP, SAP, Telefonaktiebolaget LM Ericsson, Terrabit Consulting, The IA Group amongst others.