Switzerland IT Outsourcing Market By Service Type (Managed Services, Professional Services); By Organization Size (Small and Medium Enterprises, Large Enterprises);By End-Users (Education and Training, Government, Banking, Financial Services and Insurance, Healthcare and Pharmaceutical, IT and Telecommunication, Media and Entertainment, Retail and Consumer Goods, Travel and Hospitality, Energy and Utilities, Transportation and Logistics, Others); By Application (Software Development and Testing, Cybersecurity, Cloud Migration/Management(Private Cloud, Public Cloud, Hybrid Cloud), Data Analytics/Business Intelligence, Digital Transformation/Workplace Modernization (Including Adoption of IoT, Artificial Intelligence, Blockchain, Etc.), Network Management, Unified Communication & Collaboration, Technical Support/Helpdesk, Others); - Switzerland Insights, Growth, Size, Comparative Analysis, Trends and Forecast, 2021 – 2029
Industry Trends
The growth of the internet, smart devices and computers in the last two decades has presented numerous growth opportunities for businesses across the globe. IT outsourcing refers to the practice of hiring IT experts for digitization-related tasks in a company, namely, website development, server handling, and network management amongst others. The adoption of IT can be seen across several industries such as banking, financial services and insurance, education and training, healthcare and pharmaceutical, etc., in Switzerland. The rising demand for the development of web application and mobile applications amongst businesses, coupled with the reduced costs of outsourcing IT-related tasks to third-party companies, is a major reason for the growth of the Switzerland IT outsourcing market.
The COVID-19 pandemic has resulted in heavy revenue losses in many industries, especially oil and gas, travel and hospitality, manufacturing, amongst others. The COVID-19 crisis has also lead to a dramatic shift in businesses approaches in the last couple of years. Numerous government bodies had imposed travel restrictions and lockdowns, and social distancing norms to curb the spread of the Coronavirus. As a result of these measures, companies were forced to work remotely, and there was a rapid adoption of digitization initiatives amongst businesses in Switzerland. The growth in digitization positively impacted the IT outsourcing market, as the companies are relying on third-party IT outsourcing companies for transformation of their legacy systems. Companies are increasingly moving to cloud-based operations, as it offers more flexibility and reliability in terms of security, and cloud mitigation services are growing in adoption in Switzerland. Government bodies in Switzerland are also moving into the digital sphere due to the pandemic. The growth in number of projects for outsourcing companies during the pandemic is proving to be a positive sign for the Switzerland IT outsourcing market.
In terms of revenue, the Switzerland IT outsourcing market was valued at US$ 4341.3 Mn in 2020 growing at a CAGR of 8.5% over the forecast period (2021 – 2029). The study analyses the market in terms of revenue across all the major regions, which have been bifurcated into countries.
Switzerland IT Outsourcing Market Revenue & Forecast, (US$ Million), 2021 – 2029
Organization Size Outlook:
In terms of organization size, small and medium enterprises accounted for the highest share in the Switzerland IT outsourcing market in 2020. Organizations with less than 250 employees are considered to be a small and medium enterprise (SME) in Switzerland, based on European Commission's definition. Along with this, the total annual turnover should be below 50 million Euro, or their balance sheet should be under 43 million Euro. Government statistics show that small and medium enterprises are responsible for around 66.66% of the employment in Switzerland, and more than 99% of the businesses in the country fall under the same category. Hence, these companies form a significant part of the revenue in Switzerland, and they are digitizing at a faster pace. The scale of digitization is providing ample growth opportunities for third-party IT outsourcing providers, as these companies are adopting services such as web development and testing, network maintenance and management, cloud migration, amongst others. IT outsourcing companies are also providing some services at discounted rates to the small and medium companies, thus helping these companies digitize with ease. Switzerland is home to numerous travel and hospitality companies, banking and financial sector companies, IT companies, amongst others, and these companies require significant IT infrastructure services to handle their businesses securely. These factors have been responsible for the maximum share of small and medium enterprises in the Switzerland IT outsourcing market in 2020. Moreover, the SMEs are also expected to show the highest growth during the forecast years in the Switzerland IT outsourcing market.
Application Outlook:
The companies in IT outsourcing market are offering their services for numerous applications that include software development and testing, cybersecurity, cloud migration, unified communication and collaboration, amongst others. Software development and testing has emerged as a major source of revenue for the IT outsourcing companies, as the businesses in Switzerland are increasingly adopting digitization at a faster pace. Digitization calls for the development of a proper functional website, mobile application, etc., and the development and testing of these apps are being outsourced to experts in the IT outsourcing industry. Wipro Limited, for instance, provides software and product testing services to attain lower costs and higher performance efficiency. The company also provides infrastructure validation, along with workload based benchmarking for various data centre providers. Software development and testing provided major chunk of the revenue for the market participants in the Switzerland IT outsourcing market in 2020. The larger share can be attributed to the growth in web applications, mobile application, and hybrid application development and testing amongst companies in Switzerland, due to the rapid proliferation of smart devices and internet amongst individuals. The presence of a website significantly boosts the chances of converting leads, for both B2B and B2C companies. Companies are increasingly working towards increasing their visitor-to-customer lead conversion statistics, and the presence of an attractive, fully functional website plays a crucial role in the same.
Competitive Landscape
The report provides both, qualitative and quantitative research of the Switzerland IT outsourcing market, as well as provides comprehensive insights and development methods adopted by the key contenders. The report also offers extensive research on the key players in this market and details on the competitiveness of these players. Key business strategies such as mergers and acquisitions (M&A), affiliations, collaborations, and contracts adopted by these major market participants are also recognized and analysed in the report. For each company, the report studies their Switzerland presence, competitors, service offerings and specification amongst others.
Some of key players operating in the Switzerland IT outsourcing market are:
- Accenture
- Amadeus IT Group SA
- Atos SE
- Capgemini
- CGI Inc.
- Cognizant
- GDSiT
- IBM Corporation
- Infosys Limited
- SPIE ICS
- Tata Consultancy Services Limited.
- Wipro Limited
- Other Market Participants
Switzerland IT Outsourcing Market
By Service Type
- Managed Services
- Professional Services
By Organization Size
- Small and Medium Enterprises
- Large Enterprises
By End-Users
- Education and Training
- Government
- Banking, Financial Services and Insurance
- Healthcare and Pharmaceutical
- IT and Telecommunication
- Media and Entertainment
- Retail and Consumer Goods
- Travel and Hospitality
- Energy and Utilities
- Transportation and Logistics
- Others
By Application
- Software Development and Testing
- Cybersecurity
- Cloud Migration/Management
- Private Cloud
- Public Cloud
- Hybrid Cloud
- Data Analytics/Business Intelligence
- Digital Transformation/Workplace Modernization (Including Adoption of IoT, Artificial Intelligence, Blockchain, Etc.)
- Network Management
- Unified Communication & Collaboration
- Technical Support/Helpdesk
- Others
Table of Contents
1.
Market
Scope
1.1. Market Segmentation
1.2. Years Considered
1.2.1. Historic Years: 2015 - 2019
1.2.2. Base Year: 2020
1.2.3. Forecast Years: 2021 – 2029
2.
Key
Target Audiences
3.
Research
Methodology
3.1. Primary Research
3.1.1. Research Questionnaire
3.1.2. Switzerland Percentage Breakdown
3.1.3. Primary Interviews: Key Opinion Leaders
(KOLs)
3.2. Secondary Research
3.2.1. Paid Databases
3.2.2. Secondary Sources
3.3. Market Size Estimates
3.3.1. Top-Down Approach
3.3.2. Bottom-Up Approach
3.4. Data Triangulation Methodology
3.5. Research Assumptions
4.
Recommendations
and Insights from AMI’s Perspective**
5.
Holistic
Overview of IT Outsourcing Market
6.
Market
Synopsis: IT Outsourcing Market
7.
IT
Outsourcing Market Analysis: Qualitative Perspective
7.1. Introduction
7.1.1. Product Definition
7.1.2. Industry Development
7.2. Market Dynamics
7.2.1. Drivers
7.2.2. Restraints
7.2.3. Opportunities
7.3. Trends in IT Outsourcing Market
7.4. Market Determinants Radar Chart
7.5. Macro-Economic and Micro-Economic Indicators:
IT Outsourcing Market
7.6. Porter’s Five Force Analysis
7.7. Impact of Covid-19 on IT Outsourcing Market
8.
Switzerland
IT Outsourcing Market Analysis and Forecasts, 2021 – 2029
8.1. Overview
8.1.1. Switzerland IT Outsourcing Market Revenue
(US$ Mn)
8.2. Switzerland IT Outsourcing Market Revenue
(US$ Mn) and Forecasts, By Service Type
8.2.1. Managed Services
8.2.1.1. Definition
8.2.1.2. Market Estimation and Penetration, 2015 -
2020
8.2.1.3. Market Forecast, 2021 - 2029
8.2.1.4. Compound Annual Growth Rate (CAGR)
8.2.2. Professional Services
8.2.2.1. Definition
8.2.2.2. Market Estimation and Penetration, 2015 -
2020
8.2.2.3. Market Forecast, 2021 - 2029
8.2.2.4. Compound Annual Growth Rate (CAGR)
8.3. Key Segment for Channeling Investments
8.3.1. By Service Type
9.
Switzerland
IT Outsourcing Market Analysis and Forecasts, 2021 – 2029
9.1. Overview
9.2. Switzerland IT Outsourcing Market Revenue
(US$ Mn) and Forecasts, By Organization
Size
9.2.1. Small and Medium Enterprises
9.2.1.1. Definition
9.2.1.2. Market Estimation and Penetration, 2015 -
2020
9.2.1.3. Market Forecast, 2021 - 2029
9.2.1.4. Compound Annual Growth Rate (CAGR)
9.2.2. Large Enterprises
9.2.2.1. Definition
9.2.2.2. Market Estimation and Penetration, 2015 -
2020
9.2.2.3. Market Forecast, 2021 - 2029
9.2.2.4. Compound Annual Growth Rate (CAGR)
9.3. Key Segment for Channeling Investments
9.3.1. By Organization Size
10. Switzerland IT Outsourcing Market Analysis
and Forecasts, 2021 – 2029
10.1. Overview
10.2. Switzerland IT Outsourcing Market Revenue
(US$ Mn) and Forecasts, By End-Users
10.2.1. Education and Training
10.2.1.1. Definition
10.2.1.2. Market Estimation and Penetration, 2015 -
2020
10.2.1.3. Market Forecast, 2021 - 2029
10.2.1.4. Compound Annual Growth Rate (CAGR)
10.2.2. Government
10.2.2.1. Definition
10.2.2.2. Market Estimation and Penetration, 2015 -
2020
10.2.2.3. Market Forecast, 2021 - 2029
10.2.2.4. Compound Annual Growth Rate (CAGR)
10.2.3. Banking, Financial Services and Insurance
10.2.3.1. Definition
10.2.3.2. Market Estimation and Penetration, 2015 -
2020
10.2.3.3. Market Forecast, 2021 - 2029
10.2.3.4. Compound Annual Growth Rate (CAGR)
10.2.4. Healthcare and Pharmaceutical
10.2.4.1. Definition
10.2.4.2. Market Estimation and Penetration, 2015 -
2020
10.2.4.3. Market Forecast, 2021 - 2029
10.2.4.4. Compound Annual Growth Rate (CAGR)
10.2.5. IT and Telecommunication
10.2.5.1. Definition
10.2.5.2. Market Estimation and Penetration, 2015 -
2020
10.2.5.3. Market Forecast, 2021 - 2029
10.2.5.4. Compound Annual Growth Rate (CAGR)
10.2.6. Media and Entertainment
10.2.6.1. Definition
10.2.6.2. Market Estimation and Penetration, 2015 -
2020
10.2.6.3. Market Forecast, 2021 - 2029
10.2.6.4. Compound Annual Growth Rate (CAGR)
10.2.7. Retail and Consumer Goods
10.2.7.1. Definition
10.2.7.2. Market Estimation and Penetration, 2015 -
2020
10.2.7.3. Market Forecast, 2021 - 2029
10.2.7.4. Compound Annual Growth Rate (CAGR)
10.2.8. Travel and Hospitality
10.2.8.1. Definition
10.2.8.2. Market Estimation and Penetration, 2015 -
2020
10.2.8.3. Market Forecast, 2021 - 2029
10.2.8.4. Compound Annual Growth Rate (CAGR)
10.2.9. Energy and Utilities
10.2.9.1. Definition
10.2.9.2. Market Estimation and Penetration, 2015 -
2020
10.2.9.3. Market Forecast, 2021 - 2029
10.2.9.4. Compound Annual Growth Rate (CAGR)
10.2.10. Transportation and Logistics
10.2.10.1. Definition
10.2.10.2. Market Estimation and Penetration, 2015 -
2020
10.2.10.3. Market Forecast, 2021 - 2029
10.2.10.4. Compound Annual Growth Rate (CAGR)
10.2.11. Others
10.2.11.1. Definition
10.2.11.2. Market Estimation and Penetration, 2015 -
2020
10.2.11.3. Market Forecast, 2021 - 2029
10.2.11.4. Compound Annual Growth Rate (CAGR)
10.3. Key Segment for Channeling Investments
10.3.1. By End-Users
11. Switzerland IT Outsourcing Market Analysis
and Forecasts, 2021 – 2029
11.1. Overview
11.2. Switzerland IT Outsourcing Market Revenue
(US$ Mn) and Forecasts, By Application
11.2.1. Software Development and Testing
11.2.1.1. Definition
11.2.1.2. Market Estimation and Penetration, 2015 -
2020
11.2.1.3. Market Forecast, 2021 - 2029
11.2.1.4. Compound Annual Growth Rate (CAGR)
11.2.2. Cybersecurity
11.2.2.1. Definition
11.2.2.2. Market Estimation and Penetration, 2015 -
2020
11.2.2.3. Market Forecast, 2021 - 2029
11.2.2.4. Compound Annual Growth Rate (CAGR)
11.2.3. Cloud Migration/Management (Definition,
Market Penetration (2019), Market Estimation (2015 - 2020), Market Forecast
(2021 - 2029), Compound Annual Growth Rate (CAGR), and Information on Private
Cloud, Public Cloud, Hybrid Cloud)
11.2.3.1. Private Cloud
11.2.3.2. Public Cloud
11.2.3.3. Hybrid Cloud
11.2.4. Data Analytics/Business Intelligence
11.2.4.1. Definition
11.2.4.2. Market Estimation and Penetration, 2015 -
2020
11.2.4.3. Market Forecast, 2021 - 2029
11.2.4.4. Compound Annual Growth Rate (CAGR)
11.2.5. Digital Transformation/Workplace
Modernization (Including Adoption of IoT, Artificial Intelligence, Blockchain,
Etc.)
11.2.5.1. Definition
11.2.5.2. Market Estimation and Penetration, 2015 -
2020
11.2.5.3. Market Forecast, 2021 - 2029
11.2.5.4. Compound Annual Growth Rate (CAGR)
11.2.6. Network Management
11.2.6.1. Definition
11.2.6.2. Market Estimation and Penetration, 2015 -
2020
11.2.6.3. Market Forecast, 2021 - 2029
11.2.6.4. Compound Annual Growth Rate (CAGR)
11.2.7. Unified Communication and Collaboration
11.2.7.1. Definition
11.2.7.2. Market Estimation and Penetration, 2015 -
2020
11.2.7.3. Market Forecast, 2021 - 2029
11.2.7.4. Compound Annual Growth Rate (CAGR)
11.2.8. Technical Support/Helpdesk
11.2.8.1. Definition
11.2.8.2. Market Estimation and Penetration, 2015 -
2020
11.2.8.3. Market Forecast, 2021 - 2029
11.2.8.4. Compound Annual Growth Rate (CAGR)
11.2.9. Others
11.2.9.1. Definition
11.2.9.2. Market Estimation and Penetration, 2015 -
2020
11.2.9.3. Market Forecast, 2021 - 2029
11.2.9.4. Compound Annual Growth Rate (CAGR)
11.3. Key Segment for Channeling Investments
11.3.1. By Application
12. Competitive Benchmarking
12.1. Market Share Analysis, 2020
12.2. Switzerland Presence and Growth Strategies
12.2.1. Mergers and Acquisitions
12.2.2. Product Launches
12.2.3. Investments Trends
12.2.4. R&D Initiatives
13. Player Profiles
13.1. Accenture
13.1.1. Company Details
13.1.2. Company Overview
13.1.3. Product Offerings
13.1.4. Key Developments
13.1.5. Financial Analysis
13.1.6. SWOT Analysis
13.1.7. Business Strategies
13.2. Amadeus IT Group SA
13.2.1. Company Details
13.2.2. Company Overview
13.2.3. Product Offerings
13.2.4. Key Developments
13.2.5. Financial Analysis
13.2.6. SWOT Analysis
13.2.7. Business Strategies
13.3. Atos SE
13.3.1. Company Details
13.3.2. Company Overview
13.3.3. Product Offerings
13.3.4. Key Developments
13.3.5. Financial Analysis
13.3.6. SWOT Analysis
13.3.7. Business Strategies
13.4. Capgemini
13.4.1. Company Details
13.4.2. Company Overview
13.4.3. Product Offerings
13.4.4. Key Developments
13.4.5. Financial Analysis
13.4.6. SWOT Analysis
13.4.7. Business Strategies
13.5. CGI Inc.
13.5.1. Company Details
13.5.2. Company Overview
13.5.3. Product Offerings
13.5.4. Key Developments
13.5.5. Financial Analysis
13.5.6. SWOT Analysis
13.5.7. Business Strategies
13.6. Cognizant
13.6.1. Company Details
13.6.2. Company Overview
13.6.3. Product Offerings
13.6.4. Key Developments
13.6.5. Financial Analysis
13.6.6. SWOT Analysis
13.6.7. Business Strategies
13.7. GDSiT
13.7.1. Company Details
13.7.2. Company Overview
13.7.3. Product Offerings
13.7.4. Key Developments
13.7.5. Financial Analysis
13.7.6. SWOT Analysis
13.7.7. Business Strategies
13.8. IBM Corporation
13.8.1. Company Details
13.8.2. Company Overview
13.8.3. Product Offerings
13.8.4. Key Developments
13.8.5. Financial Analysis
13.8.6. SWOT Analysis
13.8.7. Business Strategies
13.9. Infosys Limited
13.9.1. Company Details
13.9.2. Company Overview
13.9.3. Product Offerings
13.9.4. Key Developments
13.9.5. Financial Analysis
13.9.6. SWOT Analysis
13.9.7. Business Strategies
13.10. SPIE ICS
13.10.1. Company Details
13.10.2. Company Overview
13.10.3. Product Offerings
13.10.4. Key Developments
13.10.5. Financial Analysis
13.10.6. SWOT Analysis
13.10.7. Business Strategies
13.11. Tata Consultancy Services Limited.
13.11.1. Company Details
13.11.2. Company Overview
13.11.3. Product Offerings
13.11.4. Key Developments
13.11.5. Financial Analysis
13.11.6. SWOT Analysis
13.11.7. Business Strategies
13.12. Wipro Limited
13.12.1. Company Details
13.12.2. Company Overview
13.12.3. Product Offerings
13.12.4. Key Developments
13.12.5. Financial Analysis
13.12.6. SWOT Analysis
13.12.7. Business Strategies
13.13. Other Market Participants
14.
Key
Findings
At Absolute Markets Insights, we are engaged in building both global as well as country specific reports. As a result, the approach taken for deriving the estimation and forecast for a specific country is a bit unique and different in comparison to the global research studies. In this case, we not only study the concerned market factors & trends prevailing in a particular country (from secondary research) but we also tend to calculate the actual market size & forecast from the revenue generated from the market participants involved in manufacturing or distributing the any concerned product. These companies can also be service providers. For analyzing any country specifically, we do consider the growth factors prevailing under the states/cities/county for the same. For instance, if we are analyzing an industry specific to United States, we primarily need to study about the states present under the same(where the product/service has the highest growth). Similar analysis will be followed by other countries. Our scope of the report changes with different markets.
Our research study is mainly implement through a mix of both secondary and primary research. Various sources such as industry magazines, trade journals, and government websites and trade associations are reviewed for gathering precise data. Primary interviews are conducted to validate the market size derived from secondary research. Industry experts, major manufacturers and distributors are contacted for further validation purpose on the current market penetration and growth trends.
Prominent participants in our primary research process include:
- Key Opinion Leaders namely the CEOs, CSOs, VPs, purchasing managers, amongst others
- Research and development participants, distributors/suppliers and subject matter experts
Secondary Research includes data extracted from paid data sources:
- Reuters
- Factiva
- Bloomberg
- One Source
- Hoovers
Research Methodology
Key Inclusions
